Hi to everyone!
I want to ask where can I rename the word title in dashlet?
Our clients want to have the title relabel to subject?
Can we possibly change it in .tt?
I'm having hard time searching for the label in dashboard but I can't or can I call it in sysconfig -> dashboard?
Please help
[SOLVED] change title to subject (Dashlet) for UI only
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[SOLVED] change title to subject (Dashlet) for UI only
Last edited by gecelann on 02 Feb 2017, 04:14, edited 1 time in total.
Re: change title to subject (Dashlet) for UI only
The Title is not the subject!
Title is the typically the subject of the first Article but can be changed. So it gives a summary of the ticket.
You can create a custom translation file to change it if really needed
Title is the typically the subject of the first Article but can be changed. So it gives a summary of the ticket.
You can create a custom translation file to change it if really needed
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny expert
- Posts: 164
- Joined: 12 Feb 2016, 08:05
- Znuny Version: 5.0.0
- Real Name: ann
- Company: rghdinc
Re: change title to subject (Dashlet) for UI only
Thanks jojo!jojo wrote:The Title is not the subject!
Title is the typically the subject of the first Article but can be changed. So it gives a summary of the ticket.
You can create a custom translation file to change it if really needed
But our client wants to rename it as subject only, I understand that it is for article but they just want it to rename the label of title into subject what are the files that I need to change for user interface only not for the whole system. I already looked in agentdashboard.tt and agentdashboardcommon.tt but the word title itself is none. BTW, I'm usting OTRS 5 Thank you so much!
Re: change title to subject (Dashlet) for UI only
As I wrote: create a custom translation file
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny expert
- Posts: 164
- Joined: 12 Feb 2016, 08:05
- Znuny Version: 5.0.0
- Real Name: ann
- Company: rghdinc
Re: change title to subject (Dashlet) for UI only
Thanks jojo!jojo wrote:As I wrote: create a custom translation file