Hi,
I have a question, I have a dynamic field tree in Newticketphone:
KeyMenu
KeyMenu>KeyMenu1
KeyMenu>KeyMenu1>KeyMenu2
Is possible in Ticketzoomview (ticket Information) view all select?for exemple:
Menu::Menu1::Menu2
Now it is: Menu2
Thank you very much
PP
Dynamic field tree in ticket zoom view
Moderator: crythias
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- Znuny newbie
- Posts: 44
- Joined: 19 Sep 2017, 11:48
- Znuny Version: 5.0.16
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- Znuny newbie
- Posts: 44
- Joined: 19 Sep 2017, 11:48
- Znuny Version: 5.0.16
Re: Dynamic field tree in ticket zoom view
Can someone help me please?
Re: Dynamic field tree in ticket zoom view
Hi,
it is weekend and this is a volunteer community, so please be pacient.
For your initial question - I do not understand what you want to know
Florian
it is weekend and this is a volunteer community, so please be pacient.
For your initial question - I do not understand what you want to know
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
-
- Znuny newbie
- Posts: 44
- Joined: 19 Sep 2017, 11:48
- Znuny Version: 5.0.16
Re: Dynamic field tree in ticket zoom view
Sorry but my English not very well.
Now:
Ticket Information
Type: Incident
Age: 1 d 3 h
Created: 03/03/2018 10:16
Created by: User1
State: open
Locked: lock
Priority: low
Queue: 1level
CustomerID: CID1
Owner: User1
Category: Menu2
I want that category view all key: Menu::Menu1::Menu2
Now:
Ticket Information
Type: Incident
Age: 1 d 3 h
Created: 03/03/2018 10:16
Created by: User1
State: open
Locked: lock
Priority: low
Queue: 1level
CustomerID: CID1
Owner: User1
Category: Menu2
I want that category view all key: Menu::Menu1::Menu2
-
- Znuny newbie
- Posts: 44
- Joined: 19 Sep 2017, 11:48
- Znuny Version: 5.0.16
Re: Dynamic field tree in ticket zoom view
Help, please!
Re: Dynamic field tree in ticket zoom view
This requires Code changes as far as I remember.
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com