Hi,
We are running OTRS 6.0.26 and want to update to 6.0.30. The system has few plugins which includes new custom plugins.
In this scenario, will the plugins work seamlessly after update or do we have to remove the plugins and add them again after the OTRS update.
Your suggestions/feedback would be quite useful.
Thanks and Regards,
Krishna M S
Migration of Plugins
Moderator: crythias
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- Znuny newbie
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Migration of Plugins
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- Znuny wizard
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Re: Migration of Plugins
Hi,
1. Update OTRS framework
2. Update addons if there are a new versions
3. Check addons functionality to be sure
Thats it)). You don't need to remove or reinstyall addons
1. Update OTRS framework
2. Update addons if there are a new versions
3. Check addons functionality to be sure
Thats it)). You don't need to remove or reinstyall addons
Alexey Yusov
Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
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Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
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((OTRS)) Community Edition - what next?
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- Znuny newbie
- Posts: 90
- Joined: 24 Mar 2014, 13:58
- Znuny Version: 6.0.26
- Real Name: Krishna M S
- Company: Toradex AG
Re: Migration of Plugins
Hi,
But we have installed custom plugins like integration to a third party application. In this scenario, do we have to re-install and configure the plugins.
I remember when we update OTRS, we download the latest version and move specific folders. Not sure if the plugin would work that way.
I have attached a screenshot of the same.
But we have installed custom plugins like integration to a third party application. In this scenario, do we have to re-install and configure the plugins.
I remember when we update OTRS, we download the latest version and move specific folders. Not sure if the plugin would work that way.
I have attached a screenshot of the same.
You do not have the required permissions to view the files attached to this post.
-
- Znuny wizard
- Posts: 381
- Joined: 20 Sep 2010, 16:54
- Znuny Version: OTRS 6 CE
- Real Name: Alexey Yusov
- Company: Radiant System Group s.r.o
- Location: Prague
- Contact:
Re: Migration of Plugins
Hi,
For minot update you should't reinstall third party plugins
For minot update you should't reinstall third party plugins
Alexey Yusov
Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?
Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?