Hi there,
is anyone around, who uses OTRS/Znuny for processing orders?
In my case I am getting tons (3-5) mails from amazon, which are all related to one order.
It would be great if I could merge all this mails automatically by a orderNumber of amazon.
Is there any solution around or any custom module in this board?
[solved] Amazon order merge?
Moderator: crythias
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[solved] Amazon order merge?
Last edited by hkais on 23 Jul 2021, 08:26, edited 1 time in total.
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
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Re: Amazon order merge?
Hi,
Search the forum and the system configuration for ExternalTicketNumberRecognition
- Roy
Search the forum and the system configuration for ExternalTicketNumberRecognition
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
- Znuny expert
- Posts: 287
- Joined: 16 Apr 2016, 08:55
- Znuny Version: see in post
- Real Name: Hans
- Contact:
Re: Amazon order merge?
thank you!
did not know this feature
did not know this feature
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users