is it possible to display as a preselected field on the search UI (on which I can add fields)?
also is it possible to display dynamic fields on the search result pages?
I tried to find the corresponding screens in
Dynamic fields <-> Screens
But I am too fresh with the Znuny on this case to understand the mappings of screen to dynamic fields
Are my above named requirements possible to solve with Znuny?
Display dynamic field on search UI and on search results?
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Re: Display dynamic field on search UI and on search results?
your question is unclear, can you clarify?
need to check, afaik not out of the box
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Re: Display dynamic field on search UI and on search results?
disciple wrote: ↑02 Aug 2022, 13:17 is it possible to display as a preselected field on the search UI (on which I can add fields)?
also is it possible to display dynamic fields on the search result pages?
I tried to find the corresponding screens in
Dynamic fields <-> Screens
But I am too fresh with the Znuny on this case to understand the mappings of screen to dynamic fields
Are my above named requirements possible to solve with Znuny?
Check system configuration for
Ticket::Frontend::AgentTicketSearch###DynamicField
Ticket::Frontend::AgentTicketSearch###DefaultColumns
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Re: Display dynamic field on search UI and on search results?
Thank you the DefaultColumns did the trick!
But this is really confusing. I add it to the corresponding UI mapping in DynamicFields to Screens, and you have additionally add it manually again into
Ticket::Frontend::AgentTicketSearch###DefaultColumns
My expectation would be to have it automatically there as available if adding to
DynamicFields to Screen: Ticket::Frontend::AgentTicketSearch
or do I use the UI wrong?
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Re: Display dynamic field on search UI and on search results?
In short: yes . There are two entries for AgentTicketSearch: one below screens, which add the field to the available fields to search for and on below DefaultColumns which adds the field to the columns of the search result.
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Re: Display dynamic field on search UI and on search results?
Roy, maybe I am to blind or stupid
using this UI:
/otrs/index.pl?Action=AdminDynamicFieldScreenConfiguration;Subaction=Edit;Type=DynamicFieldScreen;Element=Ticket%3A%3AFrontend%3A%3AAgentTicketSearch%23%23%23DynamicField#
what I am having is underneach
"Filter assigned elements"
Here I have added my field, but it was missing in the column selection of the search results.
maybe the UI is unclear to me?
using this UI:
/otrs/index.pl?Action=AdminDynamicFieldScreenConfiguration;Subaction=Edit;Type=DynamicFieldScreen;Element=Ticket%3A%3AFrontend%3A%3AAgentTicketSearch%23%23%23DynamicField#
what I am having is underneach
"Filter assigned elements"
Here I have added my field, but it was missing in the column selection of the search results.
maybe the UI is unclear to me?
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Re: Display dynamic field on search UI and on search results?
Just go to /otrs/index.pl?Action=AdminDynamicFieldScreenConfiguration
and see this:
- Roy
and see this:
- Roy
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