I use znuny 6.3 and I have been using otrs for a long time in http version with a local .lan address.
I followed the official tutorial and went to modify the configuration of znuny as shown in the screenshot
I went to configure my reverse proxy (which works perfectly with a gitlab and a nextcloud behind)
here is the apache configuration file dedicated to znuny
Code: Select all
<VirtualHost *:80>
ServerName otrs.domain.lan
ServerAlias otrs.domain.com
RedirectMatch ^/$ http://otrs.domain.lan/otrs/index.pl?
RewriteEngine On
RewriteCond %{HTTP:X-Forwarded-Proto} !https
RewriteRule / https://%{SERVER_NAME}%{REQUEST_URI} [L,R]
ProxyPass / https://172.16.xxx.xxx
ProxyPassReverse / https://172.16.xxx.xxx
</VirtualHost>
<VirtualHost *:443>
ServerName otrs.domain.lan
ServerAlias otrs.domain.com
SSLCertificateFile /etc/letsencrypt/live/otrs.domain.com/fullchain.pem
SSLCertificateKeyFile /etc/letsencrypt/live/otrs.domain.com/privkey.pem
Include /etc/letsencrypt/options-ssl-apache.conf
ErrorLog /var/log/apache2/otrs-error.log
CustomLog /var/log/apache2/otrs-access.log combined
SSLProxyEngine On
SSLProxyVerify none
SSLProtocol -all +TLSv1.2 +TLSv1.3
# Suite de chiffrements TLSv1.2
SSLCipherSuite SSL ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-CHACHA20-POLY1305:DHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384
# Suite de chiffrements TLSv1.3
SSLCipherSuite TLSv1.3 TLS_AES_256_GCM_SHA384:TLS_CHACHA20_POLY1305_SHA256:TLS_AES_128_GCM_SHA256
SSLHonorCipherOrder on
SSLOpenSSLConfCmd Curves X25519:secp521r1:secp384r1:prime256v1
SSLProxyCheckPeerCN off
SSLProxyCheckPeerName off
SSLProxyCheckPeerExpire off
<IfModule security2_module>
SecRuleEngine Off
</IfModule>
<Proxy *>
order deny,allow
Allow from all
</Proxy>
ProxyRequests Off
ProxyPreserveHost On
ProxyPass / https://172.16.xxx.xxx:443/ keepalive=On retry=5
ProxyPassReverse / https://172.16.xxx.xxx:443/
</VirtualHost>
Service Unavailable (503)
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
So I have an apache2 server and, it seems to me, modified the configuration of znuny as it should but it does not work.
Can you help me to solve my problem?
Thank you in advance