Hi,
when i upgrade Znuny OTRS, there is a script that transfers settings and some files.
However, the other day i noticed that my motd file was NOT transferred.
How can i make sure i can transfer ALL customized files? Do i need to keep my own "log" or need to run a diff versus a "virgin" deployment?
or did i miss something in the documentation?
Thank you!
Upgrade/Update and retain customized files
Moderator: crythias
Upgrade/Update and retain customized files
OTRS 5.0.24 (with ITSM Modules) and Znuny 6.4.4 in staging
-
- Administrator
- Posts: 3934
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Upgrade/Update and retain customized files
Hi,
The easiest way is to package your custom files as an add-on. This is no rocket science and can be easily done.
- Roy
The easiest way is to package your custom files as an add-on. This is no rocket science and can be easily done.
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Upgrade/Update and retain customized files
but imho this needs to be reflected in the documentation better. This essentially means ANY customization will be lost in an update, unless you use a package?
OTRS 5.0.24 (with ITSM Modules) and Znuny 6.4.4 in staging
-
- Administrator
- Posts: 3934
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Upgrade/Update and retain customized files
Hi,
Nothing will be lost except you edit an original file that will be overridden with a new version. If you have your custom files properly created (.pm, .tt in Custom/, CSS with your own files and registration) nothing will be lost.
EDIT:
The legacy manual describes it pretty well: https://doc.znuny.org/doc/manual/develo ... sions.html
- Roy
Nothing will be lost except you edit an original file that will be overridden with a new version. If you have your custom files properly created (.pm, .tt in Custom/, CSS with your own files and registration) nothing will be lost.
EDIT:
The legacy manual describes it pretty well: https://doc.znuny.org/doc/manual/develo ... sions.html
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?