Configure Multiple outgoing SMTP

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MDT75
Znuny newbie
Posts: 7
Joined: 03 Oct 2020, 16:04
Znuny Version: OTRS6
Real Name: Maurizio
Company: myself

Configure Multiple outgoing SMTP

Post by MDT75 »

Good morning,

I need to configure multiple SMTP servers on my Znuny (LTS 6.5.4).
I found this old topic: "Need to multiple SMTP outgoing setting on otrs 4.0.14" and I also visited the package archive.

Is that one the most recent add-on?
Is it still this one the procedure to solve the problem? And, In case no, how can I fix it?

Thanks in advance,

Maurizio
wurzel
Znuny guru
Posts: 3232
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Configure Multiple outgoing SMTP

Post by wurzel »

Hi,

what is the goal you want to achive?
You may use a local MX as well.

regards
Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

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MDT75
Znuny newbie
Posts: 7
Joined: 03 Oct 2020, 16:04
Znuny Version: OTRS6
Real Name: Maurizio
Company: myself

Re: Configure Multiple outgoing SMTP

Post by MDT75 »

Hi,

I need to configure two different mail domain accounts to send mails from different queues

Thanks,

Maurizio
wurzel
Znuny guru
Posts: 3232
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Configure Multiple outgoing SMTP

Post by wurzel »

Hi,

my first choice would be to use local mta. (But I do not know the add on available for znuny.)

cheers
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
MDT75
Znuny newbie
Posts: 7
Joined: 03 Oct 2020, 16:04
Znuny Version: OTRS6
Real Name: Maurizio
Company: myself

Re: Configure Multiple outgoing SMTP

Post by MDT75 »

Hi Florian,

can you explain me better what do you mean?

Thanks in advance

Maurizio
hkais
Znuny expert
Posts: 287
Joined: 16 Apr 2016, 08:55
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Real Name: Hans
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Re: Configure Multiple outgoing SMTP

Post by hkais »

MDT75 wrote: 16 Apr 2024, 10:09 Hi,

I need to configure two different mail domain accounts to send mails from different queues

Thanks,

Maurizio
Hi Maurizio,

I would not mess around with a local MTA if you do not have a admin, who knows MTA handling very well.

Instead the easiest and best debug-able option is to
  • configure under Admin/Postmaster Mail Accounts your mail accounts
  • configure under Admin/E-Mail Addresses your corresponding mail address you want to use/need to use
  • got to your queue and assign the queue your configured mail address under "system address"
this is the easiest and best to understand approach to configure the mails to your queues

no magic handling required on the MTA there you also require a high level of expertise to configure mail servers / MTAs
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
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