Hello:
I have just installed OTRS from Debian lenny (2.2.7) for evaluation porpouses, I have set up a pop3 account (with plain auth not ssl). It seems that it is not working.
Where I can look for errors? Any logs? Can I launch the retrieval process by hand to look what is happening?
Best regards & Thanks in advance
Damia
POP3 troubleshooting
Moderator: crythias
Re: POP3 troubleshooting
Depending on how you set up OTRS, you probably can find more info in the syslog.
But I want to mention that your version of OTRS is REALLY old. The current version is 2.4.7 and is available in Debian Testing. Alternatively, you can do a 'manual install' - see http://wiki.otrs.org/index.php?title=In ... 5.04_lenny
--
Mike
But I want to mention that your version of OTRS is REALLY old. The current version is 2.4.7 and is available in Debian Testing. Alternatively, you can do a 'manual install' - see http://wiki.otrs.org/index.php?title=In ... 5.04_lenny
--
Mike
huntingbears.nl - @michielbeijen on Twitter
Re: POP3 troubleshooting
Thanks for the answer, I have upgraded to the last version, and checking on syslog, I see the mail and a auth error. I change the pop3 server to gmail, and now is working OK. I will evaluate OTRS with a running version, that is the only way to test it ![Smile :-)](./images/smilies/icon_smile.gif)
THX
Best Regards
Damià
![Smile :-)](./images/smilies/icon_smile.gif)
THX
Best Regards
Damià