remove customercompany link

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kenmurimi
Znuny newbie
Posts: 87
Joined: 24 May 2010, 10:21
Znuny Version: 2.4.7

remove customercompany link

Post by kenmurimi »

i want to remove customercompany link on the customers interface. i have sercherd through the .dtl files and cant find the links..
any ideas on howto???
any help greatly appreciated
Last edited by kenmurimi on 15 Jun 2010, 08:24, edited 1 time in total.
OTRS 2.4.7 on SUSE and on MySQL database
OTRS 3.2.10 on CentOS and MySQL database
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crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: remove customercompany link

Post by crythias »

I haven't verified this, but there are at least two places to find this:
In the Kernel Config Files, Ticket.xml and ZZZAAuto.pm (though the second one gets auto-generated....)

I'd start by backing up Ticket.xml and editing that.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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kenmurimi
Znuny newbie
Posts: 87
Joined: 24 May 2010, 10:21
Znuny Version: 2.4.7

Re: remove customercompany link

Post by kenmurimi »

i just found a very easy way to do this: :lol: :D
Go to the SysAdmin section of the OTRS, search
Customer::ModuleRegistation and edit the NavBar according to your needs.

This is a very simple and safe way to do it.


thanks a lot crythias
OTRS 2.4.7 on SUSE and on MySQL database
OTRS 3.2.10 on CentOS and MySQL database
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