Search on customer_company name

[zhakal]

At the moment when you want to search on given criterias, you are able to search on CustomerID and Customer User Login, but I need to be able to search on the name field used in the Customer_company table.
It's mainly the same search criteria as on the AdminCustomerCompany search.

How to do this in a simple and clean way?

Running OTRS 3.0.10

[crythias]

You can't search, generally, on customer_company name because it's not part of the ticket. It's linked/referred by the CustomerID, but that's it.

[zhakal]

Is there then a simple way to find all tickets for one company without having to search by a ID number but the actual name?

[crythias]

Not unless that actual name is the CustomerID. If someone wants to offer another answer, then I'm incorrect.