$Self->{TicketAcl}->{'ACL-Name-Test'} = {
# match properties
Properties => {
# current action match properties
Frontend => {
Action => ['AgentTicketPhone', 'AgentTicketEmail'],
},
Queue => {
Name => ['IT Support'],
},
},
Possible => {
Ticket => {
Service => ['Word','Excel','Power Point'],
},
},
};
I used several examples of "ACL", but the "ACL" does nothing
![Sad :(](./images/smilies/icon_sad.gif)