Putting your own Link into the Menu

[janwego]

Good afternoon,

As I already posted in the german forum (Hope that I'm allowed to post it here once more) I need to put an external link (In the best case with the TicketID as parameter) into the ticket menu at the top where you can choose "close", "Notice" and so on But I somehow can't get it done, even the admin-manual won't help me...Could you please help me with that?
Thank in advance,

Jan

[dylan650]

go in to sysconfig and look for Frontend::Agent::Ticket::MenuModule

There is a free text field that you can use.

[cwx_holle]

The only question that remains is:

which values are allowed for: NavBarName ?