Hello,
I'm trying to make an acl without success, someone could help me? If the Service does not have a value, the queue does not have a value.
$ Self-> {TicketAcl} -> {'ACL-NULL-CAT2'} = {
# Match properties
# Note we do not have "Ticket => {" because there's no ticket yet
StopAfterMatch => 1,
Properties => {
Frontend => {
Action => ['AgentTicketPhone', 'AgentTicketEmail', 'AgentTicketPriority'],
}
Ticket => {
Service => [''],
}
}
# Possible return options
Possible => {
Ticket => {
Queue => [''],
}
}
};
Help ACL ....
Moderator: crythias
Re: Help ACL ....
Could you find the solution for that?
I think you need more parameters to make this ACL work.
Let me know.
I think you need more parameters to make this ACL work.
Let me know.
OTRS 3.0.11 and KIX4OTRS on Linux