Hi all,
I am running helpdesk 3.1.13 / itsm 3.1.6 on Linux / centos.
I setup a series of dynamic field with key:values pairs like
1:buildingA
2:buildingB
100:buildingAZZ
I have to insert those values into event generated messages.
In otrs 3.2.x i know that's possible using dynamicfiled_name_value, but this is not available into 3.1.x.
I would change the key:value to be the same, but this has adverse effect over the values already inserted.
Is there any clever way to to it ?
Thanks and regards,
Massimo
dynamic field: change key pair - howto ?
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- Znuny newbie
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- Joined: 02 Apr 2012, 12:18
- Znuny Version: 3.1.14
- Real Name: Massimo Bianchi
- Company: NPO Sistemi S.p.A.
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dynamic field: change key pair - howto ?
Massimo Bianchi
skype: massimo.bianchi
OTRS:3.1.14, ITSM:3.1.8, httpd, mysql, Centos 6.3 on X86_64
skype: massimo.bianchi
OTRS:3.1.14, ITSM:3.1.8, httpd, mysql, Centos 6.3 on X86_64