Change Queue Process

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tnieman
Znuny advanced
Posts: 103
Joined: 14 Nov 2012, 21:59
Znuny Version: 3.1.6
Real Name: Tom Nieman
Company: WorkForce Software

Change Queue Process

Post by tnieman »

If you click Change Queue (with New Window for the Move Type), the window pops up, if you cancel, you are made the owner of the ticket.

We don't like this functionality, is there a way to change it? I looked at Ticket -> Frontend::Agent::Ticket::ViewMove and there isn't a setting for that.


Tom
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