when I'm loggin in to the staff area I get an internal server error.
My error.log says the following:
[Mon Nov 25 19:25:55 2013] -e: Use of uninitialized value $TemplateString in substitution (s///) at /opt/otrs//Kernel/Output/HTML/Layout.pm line 640.
ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Mon Nov 25 19:25:55 2013
Message: Need Template!
RemoteAddress: x
RequestURI: /support/index.pl?;&OTRSAgentInterface=103ab7ba924cc2cd87001c8f11c42977e5
Traceback (19770):
Module: Kernel::Output::HTML::Layout::_BlockTemplatePreferences (OTRS 3.2.10) Line: 4252
Module: Kernel::Output::HTML::Layout::_BlockTemplatesReplace (OTRS 3.2.10) Line: 4326
Module: Kernel::Output::HTML::Layout::_Output (OTRS 3.2.10) Line: 4396
Module: Kernel::Output::HTML::Layout::Output (OTRS 3.2.10) Line: 642
Module: Kernel::Output::HTML::DashboardProductNotify::Run (OTRS 3.2.10) Line: 133
Module: Kernel::Modules::AgentDashboard::_Element (OTRS 3.2.10) Line: 526
Module: Kernel::Modules::AgentDashboard::Run (OTRS 3.2.10) Line: 346
Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.2.10) Line: 863
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41
Module: (eval) (v1.99) Line: 204
Module: ModPerl::RegistryCooker::run (v1.99) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
This began after a failed upgrade to v3.3.1 so I restored all my files from my backup (v3.2.10) including the sql database.
Can someone help? I tried to search for a solution but this hasn't happened before...
Thanks,
tanjix