Hi,
My situation is the following: In the Dashboard table, there are some columns (as the title of ticket), which have a very short text, I want to increase the text size of this column.
For example: The text is "zzzzzzzzzzzzzzzzzzzzzz", but the width of this column showing a few characters, and thus displayed "zzzzzzzzz ...".
Could anyone help me with this, I do not where I set in sysconfig.
Thanks for advance.
* I use Kix4otrs.
[SOLVED] Dashboard - Increase limit text Title column
Moderator: crythias
[SOLVED] Dashboard - Increase limit text Title column
Last edited by amdkryn on 03 Apr 2014, 16:54, edited 1 time in total.
OTRS version 5.0.27 (With ITSM), Operating System OpenSuse 12 with Mysql.
Re: Dashboard - Increase the limit of the text Title column
Anybody?
OTRS version 5.0.27 (With ITSM), Operating System OpenSuse 12 with Mysql.
Re: Dashboard - Increase the limit of the text Title column
If I remember it right, such things should be set in the css files. Maybe this could help you: http://doc.otrs.org/developer/3.3/en/html/skins.html
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Re: Dashboard - Increase the limit of the text Title column
No... The char limit is hard coded in the template (at least in stock OTRS). The original file is Kernel/Output/HTML/Standard/AgentDashboardTicketGeneric.dtl... In that file you can find where the "40" is the char limit. It's not the best solution to change that value as that effects *all* columns...
I assume KIX4OTRS has a similar template
Code: Select all
<!-- dtl:block:ContentLargeTicketGenericColumn -->
<td>
<div title="$QData{"GenericValue"}">$QData{"GenericValue","40"}</div>
</td>
<!-- dtl:block:ContentLargeTicketGenericColumn -->
I assume KIX4OTRS has a similar template
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Re: Dashboard - Increase the limit of the text Title column
It worked! Thank you very much. I changed the value quoted in the file and it worked.
OTRS version 5.0.27 (With ITSM), Operating System OpenSuse 12 with Mysql.