Hello All,
I understand that Survey can be configured to be sent every x number of tickets getting closed. I don't see any option to configure survey to be sent based on priority. Has anybody configured it/is it possible?
Thanks.
Best Regards
Chetan
Configuring Survey based on priority
Moderator: crythias
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chetannagaonkar
- Znuny advanced
- Posts: 148
- Joined: 25 Oct 2010, 10:02
- Znuny Version: 3.2
- Location: Bangalore, India
Configuring Survey based on priority
Best Regards
Chetan
OTRS 3.06
ITSM 3.1
MySQL
Windows 7 Ultimate
Chetan
OTRS 3.06
ITSM 3.1
MySQL
Windows 7 Ultimate