How can i stop system sending auto replies (emails) to customers? But would like to keep
agents to receive the emails.
Thanks
Suneil
how stop sending emails to customers
Moderator: crythias
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- Znuny newbie
- Posts: 14
- Joined: 13 Oct 2011, 15:50
- Znuny Version: 3.1.7
- Real Name: Suneil
- Company: Access USA Shipping Inc
- Location: Sarasota
Re: how stop sending emails to customers
just set no auto response for the queues
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 14
- Joined: 13 Oct 2011, 15:50
- Znuny Version: 3.1.7
- Real Name: Suneil
- Company: Access USA Shipping Inc
- Location: Sarasota
Re: how stop sending emails to customers
Thanks jojo i tried your response and it worked for me.jojo wrote:just set no auto response for the queues