PostMaster Filter parts of body with wildcard

[zhakal]

Hi,

I need to filter the parts of a email body and set the found variable as customer.
My try at the regex is: EMAIL (([a-zA-Z0-9_\-\.]+)@([a-zA-Z0-9_\-\.]+)\.([a-zA-Z]{2,5}))

Example:

ABC aaabbbcccc
BBB test@test.com
CCC aaabbbcccddd
EMAIL otrs@otrs.org
DDD aaaabbbbb

Postmaster filter so far:
Match => {
From => 'test@test.com',
Body => 'EMAIL (([a-zA-Z0-9_\-\.]+)@([a-zA-Z0-9_\-\.]+)\.([a-zA-Z]{2,5}))'

},
Set => {
'X-OTRS-CustomerUser' =>[***],
},

What i want to do is fetch otrs@otrs.org from the EMAIL line and set the email only as CustomerUser.
Hence it needs to ignore the BBB line and only fetch from EMAIL.

[zhakal]

This seems to be a bit better but still doesn't put the result in the CustomerUser field:
(?<=EMAIL )(([a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,4}))

[zhakal]

It finds the correct line, but can't set a variable through:
'X-OTRS-CustomerUser' =>[***],

If i make it set aaa.aa@test.com statically it works.
So how to get the line it finds and use that in the CustomerUser field?

[rey90]

do you have any solution for this? i have nearly the same problem

[crythias]

Agents/Responsible shouldn't reply to tickets through email.
viewtopic.php?f=60&t=11247
(Available as an add-on for Subscription Customers)