Relationship between queues and services

[xaviercmx]

Hi, In OTRS version 2.4, in section queues and answers, had option to relate queues and services (queues <-> services), services and tickets (services<->Ticket), I´ve migrated to version OTRS 3.0.11, but I can not find the option queues<->services. Can you help me for the relationship to queues and services?, Do you have any idea?. In OTRS 3.0.11 there is a section to link customer<->services, but does not help me because I have many queues and many customers and not all customers have the same services.

Thanks

[jojo]

This option never exists. Did you have some non standard OPM installed?

[xaviercmx]

At the company where I work, I was assigned the administration of OTRS. I think they did change the source code. I installed the new version, I thought that included the option queues<->services, now I have to think how to link queue <-> services, because they are currently working in this way