If the Email-Size is bigger than 16 MB the ticket won´t get created. That´s normal and that´s what we want.
But what we are missing is that the Customer gets an email with the information that his email was too big.
Any ideas?
Inform Customer that ticket is too big
Moderator: crythias
Inform Customer that ticket is too big
Dev
OTRS-Version: 3.1.7
System: Ubuntu Linux
Prod
OTRS-Version 3.0.9
System: Ubuntu Linux
OTRS-Version: 3.1.7
System: Ubuntu Linux
Prod
OTRS-Version 3.0.9
System: Ubuntu Linux
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crythias
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- Joined: 04 May 2010, 18:38
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Re: Inform Customer that ticket is too big
reject at the mail server?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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