hi, i found a question: "My Tickets" these words both show in Agent and customer frontend. i translated it and restarted Apache. However, customer frontend wasn't totaly changed. some time it showed in Chinese but some time it didn't. why's that? Does someone share the same experience?
Thanks
Why translation file can not affect customer frontend?
Moderator: crythias
Why translation file can not affect customer frontend?
OTRS Version: 3.1.9
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
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Re: Why translation file can not affect customer frontend?
Browser cache? location of words?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Why translation file can not affect customer frontend?
i delect the browser's cache this problem still happens. some time it shows Chinese, but after i refresh the browser or click another button in the same page, it turns back to English again.....i don't know why customer frontend doesn't fully support the translation file. Also,it's werid the translation file works in my test OTRS system which is installed in my laptop, but it doesn't work in the server end. Is there any thought i can solve this problem? Thanks!
OTRS Version: 3.1.9
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
-
- Moderator
- Posts: 10169
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Why translation file can not affect customer frontend?
server side cache?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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