Change Queue in AgentTicketPriority

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eterjack
Znuny newbie
Posts: 55
Joined: 21 Sep 2012, 01:45
Znuny Version: 3.1.10

Change Queue in AgentTicketPriority

Post by eterjack »

Hello,

It is possible change queue in AgentTicketPriority ?

Att,
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jojo
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Re: Change Queue in AgentTicketPriority

Post by jojo »

No
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eterjack
Znuny newbie
Posts: 55
Joined: 21 Sep 2012, 01:45
Znuny Version: 3.1.10

Re: Change Queue in AgentTicketPriority

Post by eterjack »

Thx for replay...

Is there any AgentTicketXXX I can change all the ticket information on the same screen, with the ticket after opening?

Queue
Priority
Service
SLA
DynamicField
etc ...
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jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: Change Queue in AgentTicketPriority

Post by jojo »

At the moment there is no such function
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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