Help ACL ....

[eterjack]

Hello,

I'm trying to make an acl without success, someone could help me? If the Service does not have a value, the queue does not have a value.

$ Self-> {TicketAcl} -> {'ACL-NULL-CAT2'} = {
# Match properties
# Note we do not have "Ticket => {" because there's no ticket yet
StopAfterMatch => 1,
Properties => {
Frontend => {
Action => ['AgentTicketPhone', 'AgentTicketEmail', 'AgentTicketPriority'],
}
Ticket => {
Service => [''],
}
}
# Possible return options
Possible => {
Ticket => {
Queue => [''],
}
}
};

[rafaqf]

Could you find the solution for that?

I think you need more parameters to make this ACL work.

Let me know.