Found no $GroupID for time_accounting!

Moderator: crythias

Post Reply
eterjack
Znuny newbie
Posts: 55
Joined: 21 Sep 2012, 01:45
Znuny Version: 3.1.10

Found no $GroupID for time_accounting!

Post by eterjack »

What does this mean? It's showing in apache log

ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Wed Oct 31 00:52:03 2012

Message: Found no $GroupID for time_accounting!

Traceback (3674):
Module: Kernel::System::Group::GroupLookup (v1.91.4.1) Line: 156
Module: Kernel::Output::HTML::ToolBarIncompleteWorkingDays::Run (v1.3) Line: 52
Module: Kernel::Output::HTML::Layout::Header (v1.381.2.13) Line: 1489
Module: Kernel::Modules::AdminPackageManager::_InstallHandling (v1.108) Line: 1499
Module: Kernel::Modules::AdminPackageManager::Run (v1.108) Line: 1050
Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46
Module: (eval) (v1.90) Line: 204
Module: ModPerl::RegistryCooker::run (v1.90) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Found no $GroupID for time_accounting!

Post by reneeb »

You have to add the group "time_accounting" in your OTRS...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Post Reply