Pasting image into FAQ's issues
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Pasting image into FAQ's issues
I read that using FireFox it will allow you to paste images into the FAQ which works...sometimes. I was able to paste a picture or two and sometimes three, but if I paste all the images (maybe 10 or so) I want and hit save, it actually cuts all the documentation off at a certain point. Any thoughts as to why this might happen or is there a better way of getting images into our FAQ's? Thanks
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Re: Pasting image into FAQ's issues
host and embed the links.
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Re: Pasting image into FAQ's issues
Drag and Drop is only supported in Tickets....
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
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Re: Pasting image into FAQ's issues
I was hoping to not embed them just use a screen capture program to copy to clipboard and then paste into the FAQ. The embed looks like it will work, just a lot easier to paste. Any way to get the paste working better?
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- Znuny newbie
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- Company: Kimberly Area School District
Re: Pasting image into FAQ's issues
Even when I link them and send them to the server after a few of the pics they stop showing up. Is there a certain format they need to be in or can FAQ's only be a ceratin size. Thanks
Re: Pasting image into FAQ's issues
use the upload functionailty in the editor
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 88
- Joined: 16 May 2012, 18:50
- Znuny Version: 4.0.4
- Real Name: Justin Schlueter
- Company: Kimberly Area School District
Re: Pasting image into FAQ's issues
I have tried using the paste to clipboard using FireFox and also have tried using the image uploader and they both add the image in but when I hit save it then cuts my documentation off and maybe only gets a few images in there and the first few steps.
Re: Pasting image into FAQ's issues
Hi all,
I got the same issue here described.
Is there anyone that could help me on this?
Regards
Emanuele
I got the same issue here described.
Is there anyone that could help me on this?
Regards
Emanuele
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- Znuny newbie
- Posts: 88
- Joined: 16 May 2012, 18:50
- Znuny Version: 4.0.4
- Real Name: Justin Schlueter
- Company: Kimberly Area School District
Re: Pasting image into FAQ's issues
I have upgraded to version 3.2.1 but I haven't tested if the new version works better now.
Re: Pasting image into FAQ's issues
Please let me know if using the new release (OTRS and FAQ version), it works corretly.
Regards
Emanuele
Regards
Emanuele