how to run otrs.SetPermissions.pl on win2008 R2 [SOLVED]

[guillo]

Ok, simple question... easy!

I'm finally making my upgrade from 3.0.7 to 3.1.12 and my problem is:

I run >perl otrs.SetPermissions.pl

... I know I'm missig some parameters because all I get is a menu with some "suggestions" but I don't understand really what is trying to say. So I want to give full permissions, everything, full...

So I thought I could skip it but then when I get to step 8 Apply the database changes
8.1 Schema Update part 1:
MySQL: DBUpdate-to-3.1.mysql.sql FINE!

8.2 Database Migration Script
> perl DBUpdtade-to-3.1.pl
>> Can't write C:/Program Files/.../otrs.log: Permission Denied << and a lot errors on the first part [of 24].

So If somebody can tell me how to write de otrs.SetPermissions.pl on the console I would really apreciate it.
Thanks!

[jojo]

you won't need the otrs.SetPermissions.pl o script on windows as it has no effect on windows.

For the permission error: does your user have full admin permissions?

[guillo]

-

For the permission error: does your user have full admin permissions?

Yes, I'm the server admin.

you won't need the otrs.SetPermissions.pl o script on windows as it has no effect on windows.

So I only have to run the SQL scripts files and skip these ones?:

otrs.SetPermissions.pl
DBUpdate-to-3.1.pl
otrs.RebuildConfig.pl
otrs.DeleteCache.pl

Am I right?

[guillo]

Ok so I gave another look at the folder permissions and it turns out I didn't have them all. So I gave myself full control of the OTRS folder.

I gave it another shot at the DBUpdate-to-3.1.pl and is running smoothly so far, I'll take a while to finish since i have a big DB. I'll post my results later.

[jojo]

just skip otrs.SetPermissions.pl , all other ones are needed

[guillo]

So I did and now I'm running OTRS 3.1.12 smoothly. I'll be posting a manual due to the lack of information on windows for N00bs like me.

Thanks JOJO, you are absolutly right.

To close the topic:

On windows, skip the setpermissions.pl but be sure to have the Program Files\OTRS folder with ALL permissions.

[bayerex]

I'd like to read your guide when it's ready as I'm going to upgrade in the new year!

Thanks in advance