I am looking for some information on how you would use ACLs to hide certain dynamic fields based upon the queue that the ticket is in.
I have managed to hide certain things using the ACL examples here: http://doc.otrs.org/3.1/en/html/ch18s03.html but I cannot seem to work out how to hide dynamic fields...
Apparently this is a new feature with 3.2? http://www.otrs.com/en/software/otrs-he ... micfields/
Is there any information anywhere on how to use it?
HideShowDynamicFields
Moderator: crythias
Re: HideShowDynamicFields
It is aFeature Add on (additional package) which is available for support customers only
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: HideShowDynamicFields
Thanks JoJo.
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crythias
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Re: HideShowDynamicFields
Also, this
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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