Hey
I have some agents that would use a single space in the TO field in order to keep the ticket "internal". How can I restrict this?
TO field blank
Moderator: crythias
TO field blank
You do not have the required permissions to view the files attached to this post.
OTRS Ver. 3.1.3 on Ubuntu 10.04 with MySQL database 5.1.49
-
KlausNehrer
- Znuny ninja
- Posts: 1312
- Joined: 25 May 2012, 08:51
- Znuny Version: OTRS 4
- Real Name: Klaus Nehrer
Re: TO field blank
Activate Check* for E-Mail Address in Sysconfig (Core)
Re: TO field blank
That option is already activated.
You do not have the required permissions to view the files attached to this post.
OTRS Ver. 3.1.3 on Ubuntu 10.04 with MySQL database 5.1.49
-
KlausNehrer
- Znuny ninja
- Posts: 1312
- Joined: 25 May 2012, 08:51
- Znuny Version: OTRS 4
- Real Name: Klaus Nehrer
Re: TO field blank
Incredible. I think this is a bug. Also with "MX Check" I can create a ticket with a space as Sender.
MX Check denied E-Mail Tickets with Space only.
MX Check denied E-Mail Tickets with Space only.