We added a custom field to the Customer table called sso_role. We added a line in the Config.pm for it
# var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly
'SSORole', 'Customer SSO Role', 'sso_role', 1, 0, 'var', '', 0
I would like to display that in the Customer Information Center list of Customers.
I found AgentDashboardCustomerUserList.dtl and made a copy in my custom Theme folder and modified it. I was able to add the column, but I'm not sure how to get the data into the table.
I'm guessing that I need to modify a query somewhere to pickup that column, but I'm not sure where to look for that or how to modify it.
Any help would be greatly appreciated.
Tom
Customer Information Center Custom Field Display
Moderator: crythias
Re: Customer Information Center Custom Field Display
you don't have to change the template. just the config. have a look in the admin manual
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny advanced
- Posts: 103
- Joined: 14 Nov 2012, 21:59
- Znuny Version: 3.1.6
- Real Name: Tom Nieman
- Company: WorkForce Software
Re: Customer Information Center Custom Field Display
Can you give a hint where in the Admin Manual. I'm searching and can't find anything.