Sendmail Failure

Moderator: crythias

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tnieman
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Posts: 103
Joined: 14 Nov 2012, 21:59
Znuny Version: 3.1.6
Real Name: Tom Nieman
Company: WorkForce Software

Sendmail Failure

Post by tnieman »

OTRS Version: 3.3.6
OS: CentOS 5??

A user complained that an email sent from OTRS ticket didn't make it to the intended person.

I checked in /var/log/maillog and found

Code: Select all

Apr 16 11:53:05 otrsweb1 postfix/postdrop[13583]: warning: uid=48: File too large
Apr 16 11:53:05 otrsweb1 postfix/sendmail[13582]: fatal: wfs-support@workforcesoftware.com(48): message file too big
The email had 2 attachments, one at 18.3 Kb and the other at 15.0 Mb.

I don't see any settings in OTRS configuration for outbound email size limit. Are there any?


Tom
crythias
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Re: Sendmail Failure

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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