Insert dynamic fields into DB

Moderator: crythias

Post Reply
did12345
Znuny newbie
Posts: 50
Joined: 04 Dec 2012, 15:24
Znuny Version: 3.2.0

Insert dynamic fields into DB

Post by did12345 »

Hello,
I've been trying to do an INSERT into the MySQL database for a dynamic field, type dropdown... Even if i edit it on the workbench editor, it will not take the values i am giving it...
any ideas?
OTRS 4!
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Insert dynamic fields into DB

Post by jojo »

you only can use the admin functionailty which is intented to the task

NEVER write directly into OTRS database!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
did12345
Znuny newbie
Posts: 50
Joined: 04 Dec 2012, 15:24
Znuny Version: 3.2.0

Re: Insert dynamic fields into DB

Post by did12345 »

so, how may i insert a dynamic field type dropdown with about 70 values.... copy pasting in the admin interface?
OTRS 4!
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Insert dynamic fields into DB

Post by jojo »

yes
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Post Reply