[SOLVED] OTRS DB

[jafumega27]

I installed OTRS appliance in a virtual machine, and windows installed mySQL. In mySQL I insert the IP of the virtual machine is unable to access the OTRS database, give me the error "Can not connect to MySQL server on 'XXX.XXX.XXX.XXX'".
Someone explain to me how I have to do? and if it is possible the way I'm doing.
I need to install the OTRS mySQL server?

Cumps

[wurzel]

Hi,

what do you want to achieve?

The appliance uses postgres (locally installed) preconfigured. Works fine.

Flo

[jafumega27]

hi,
i want to make some custom configuration, so i need to acess to the DB.
Postgre? hum... i can acess in my windows or only by ssh?
BTW you know the default user ? its root right?

[jafumega27]

Hi,

what do you want to achieve?

The appliance uses postgres (locally installed) preconfigured. Works fine.

Flo

in the promp i tried to do this,

the password, login and the database nabe is in Config.pm right?

because i try to enter, but i cant, give me this error:

root@otrs:/opt/otrs/Kernel# psql -s otrs -U otrs -W
Password for user otrs:
psql: FATAL: Ident-Authentifizierung f?r Benutzer >>otrs<< fehlgeschlagen


if i try
root@otrs:/opt/otrs/Kernel# psql -s otrs -U otrs -w

give me the same error....

[jafumega27]

wrong command.

SOLVED.

thk for the help =)

[netjess]

wrong command.

SOLVED.

thk for the help =)

What was the correct command?

Thank you.

[jafumega27]

wrong command.

SOLVED.

thk for the help =)

What was the correct command?

Thank you.

Hello,
I have not used MySQL, I used PostgreSQL.
The commanding I used was, psql -h 127.0.0.1 -d otrs -U otrs