Hi,
why OTRS send a email from otrs@localhost, like you see in "capture.PNG", if like you see in "capture1.PNG" he is invalid instead the other email?
cumps
[SOLVED] System email
Moderator: crythias
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jafumega27
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[SOLVED] System email
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Last edited by jafumega27 on 24 Mar 2015, 16:24, edited 1 time in total.
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crythias
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Re: System email
notifications of new tickets go to agents, which should not be able to reply to the notification via email anyway.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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jafumega27
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Re: System email
Its not only for new tickets. Any notification =/crythias wrote:notifications of new tickets go to agents, which should not be able to reply to the notification via email anyway.
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schulmann
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Re: System email
All agent notifications are only notifications.jafumega27 wrote:Its not only for new tickets. Any notification =/
It is intended that agent notifications shouldn't be answered.
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jafumega27
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Re: System email
Thks both for the help =)schulmann wrote:All agent notifications are only notifications.jafumega27 wrote:Its not only for new tickets. Any notification =/
It is intended that agent notifications shouldn't be answered.