[SOLVED] Error in the e-mail notification (time late)

savio · Post by **savio** » 13 Aug 2015, 18:11

When the system sends e-mails to customers the time is coming up with 3 hours late (-3) I think it's something about the time zone. I changed several parameters in Framework -> Core :: Time, but without success. Inside the OTRS in reports and customer panel the hours are normal, only in the sent e-mails is that this error happens.

Does anyone know how I can fix?

Post by **jojo** » 13 Aug 2015, 20:23

this is a known bug in OTRS 4.0.10 and 4.0.11 and will be fixed in 4.0.12

reneeb · Post by **reneeb** » 13 Aug 2015, 20:24

THis is a known bug in 4.0.10: http://bugs.otrs.org/show_bug.cgi?id=11367

savio · Post by **savio** » 13 Aug 2015, 21:48

Thank you very much!!!!

I saved a long time now. I will not continue in the quest to solve this problem.

It has information when the new version will be released?

Znuny and ((OTRS)) Community Edition

[SOLVED] Error in the e-mail notification (time late)

[SOLVED] Error in the e-mail notification (time late)

Re: Error in the e-mail notification (time late)

Re: Error in the e-mail notification (time late)

Re: Error in the e-mail notification (time late)