Add dynamic field to AgentITSMChangeZoom

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wheelshot
Znuny expert
Posts: 188
Joined: 15 Dec 2014, 20:49
Znuny Version: 4.0.24
Location: QC, Canada

Add dynamic field to AgentITSMChangeZoom

Post by wheelshot »

Hi guys,

Im trying to add a dynamic field in the AgentITSMChangeZoom UI and what was working all well in the other UIs from OTRS, arent working on this one.

I've added a dynamic field and added it in the sysconfig under ITSM Change Management -> Frontend::Agent::ViewChangeZoom in ITSMChange::Frontend::AgentITSMChangeZoom###DynamicField adding it like DynamicField_UDESITSMChangeRessources with value 1 but it aint showing.

Any cue to where to look to add it?
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Add dynamic field to AgentITSMChangeZoom

Post by RStraub »

Hey there,

if the SysConfig ends in "...DynamicField" it knows to expect dynamic fields. Try renaming your field from

Code: Select all

DynamicField_UDESITSMChangeRessources
to

Code: Select all

UDESITSMChangeRessources
And see if it shows.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
wheelshot
Znuny expert
Posts: 188
Joined: 15 Dec 2014, 20:49
Znuny Version: 4.0.24
Location: QC, Canada

Re: Add dynamic field to AgentITSMChangeZoom

Post by wheelshot »

Hi,

Still not showing. Just to be sure, I've put some fake data in the field just to be sure its showing but its not either.

Thanks
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