Im kind a new with OTRS....
I've got OTRS 5.0.5 (CentOS) and I want to change the time for the emails auto-refresh.
It is currently configured in 10 minutes, however, 10 minutes is really high for my needs.
I've search for it in forums, but all I can find is that I should change my crontab configuration.
But my crontab looks like this
Code: Select all
# Who gets the cron emails?
MAILTO="root@localhost"
# check OTRS daemon status
*/5 * * * * $HOME/bin/otrs.Daemon.pl start >> /dev/null
Any help with be awesome.
Regards!