OTRS 5.0.5 change refresh mail time

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jebbhb
Znuny newbie
Posts: 19
Joined: 22 Dec 2015, 22:30
Znuny Version: 4.0.14-02
Real Name: Javier Eduardo Bateman Barbosa
Company: Netcom Wireless SA

OTRS 5.0.5 change refresh mail time

Post by jebbhb »

Hi!

Im kind a new with OTRS....
I've got OTRS 5.0.5 (CentOS) and I want to change the time for the emails auto-refresh.
It is currently configured in 10 minutes, however, 10 minutes is really high for my needs.
I've search for it in forums, but all I can find is that I should change my crontab configuration.

But my crontab looks like this

Code: Select all

# Who gets the cron emails?
MAILTO="root@localhost"

# check OTRS daemon status
*/5 * * * *    $HOME/bin/otrs.Daemon.pl start >> /dev/null
I search for it through the admin page, but I couldn't find it either.

Any help with be awesome.

Regards!
jnelson
Znuny newbie
Posts: 72
Joined: 18 Jul 2014, 14:40
Znuny Version: 5.0.4
Real Name: Jerry Nelson

Re: OTRS 5.0.5 change refresh mail time

Post by jnelson »

This setting was moved into the UI at

Daemon::SchedulerCronTaskManager::Task
OTRS 5 on CentOS 7.1
jebbhb
Znuny newbie
Posts: 19
Joined: 22 Dec 2015, 22:30
Znuny Version: 4.0.14-02
Real Name: Javier Eduardo Bateman Barbosa
Company: Netcom Wireless SA

Re: OTRS 5.0.5 change refresh mail time

Post by jebbhb »

jnelson wrote:This setting was moved into the UI at

Daemon::SchedulerCronTaskManager::Task
Thanks jnelson!
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