jojo wrote:The Title is not the subject!
Title is the typically the subject of the first Article but can be changed. So it gives a summary of the ticket.
You can create a custom translation file to change it if really needed
Thanks jojo!
But our client wants to rename it as subject only, I understand that it is for article but they just want it to rename the label of title into subject what are the files that I need to change for user interface only not for the whole system. I already looked in agentdashboard.tt and agentdashboardcommon.tt but the word title itself is none.
![Sad :(](./images/smilies/icon_sad.gif)
BTW, I'm usting OTRS 5 Thank you so much!