Upon receiving the email and the others brings said email to the user the notification that the ticket has been created is received, but when reviewing the other ticket there is no such saying. This has happened several times.
Please request the most urgent help, thanking the attention to this email.
Problem with fetching mail
Moderator: crythias
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- Znuny newbie
- Posts: 2
- Joined: 07 Mar 2014, 15:36
- Znuny Version: 3.3.3
Re: Problem with fetching mail
Which otrs version are you using? if you search the ticket number, exists in the database?
Regards.
Regards.