Ticket title missing in AgentTicketMove window

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bah
Znuny newbie
Posts: 6
Joined: 19 Feb 2019, 17:59
Znuny Version: 6.0.30
Real Name: Arne

Ticket title missing in AgentTicketMove window

Post by bah »

I've noticed the ticket title is not showing up in the AgentTicketMove window in OTRS 6.
This did work in OTRS 5.
Not quite sure when it stopped working (minor or major update) but I think I've found the solution by comparing the files of OTRS 5 and 6.

Kernel/Modules/AgentTicketMove.pm
Remove Title from line 161.

Code: Select all

    
    # get params
    my %GetParam;
    for my $Parameter (
        qw(Subject Body
        NewUserID NewStateID NewPriorityID
        OwnerAll NoSubmit DestQueueID DestQueue
        StandardTemplateID CreateArticle FormDraftID
        )
        )
After making that change, the title shows up again.
OTRS 6.0.x (private/testing) on Linux with MySQL database.
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