Sender & Email Information not there in PDF -From, To, CC, Subject line, Created Date & Time

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jawahar23
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Sender & Email Information not there in PDF -From, To, CC, Subject line, Created Date & Time

Post by jawahar23 »

missing information in pdf for some tickets
root
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Re: Sender & Email Information not there in PDF -From, To, CC, Subject line, Created Date & Time

Post by root »

Hi,

This is - at the moment - not related to any kind of development. I'm moving this topic.

- Roy
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Re: Sender & Email Information not there in PDF -From, To, CC, Subject line, Created Date & Time

Post by jojo »

please state your question clearly and in english
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jawahar23
Znuny newbie
Posts: 11
Joined: 04 Dec 2020, 08:54
Znuny Version: 3.1.9
Real Name: jawahar babu
Company: virusa

Re: Sender & Email Information not there in PDF -From, To, CC, Subject line, Created Date & Time

Post by jawahar23 »

during print the ticket it create pdf format some time sender information missed in that PDF
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