Ticket Article Create

[EduardoBido]

Hey, i'm already had some ticket article create transition actions, one that send an email-external and addNote, but the value for the "Body" key is very poorly editable. I can't format it the way I want, with spaces between lines and other details. Is there any way I can do this, or export the text from elsewhere?

[skullz]

Not sure if this what you means. Format you article body in html instead of plain text. From there you can control how its looks.

Code: Select all

 ContentType      => 'text/html; charset=UTF-8',                                            

[EduardoBido]

Yeah, it was that. Ty skullz.