otrs.CheckModules.pl

[pidilandia]

Hi,
when i install otrs and start "otrs.CheckModules.pl" i get the message: Can't locate Linux / Distribution.pm in @INC
Has this happened to anyone before?

Thank you.
PP

[root]

Hi,

Which operating system?

- Roy

[pidilandia]

Debian 9

I have tried to install liblinux-distribution-perl but it without success

thank you

PP

[root]

Debian 9

I have tried to install liblinux-distribution-perl but it without success

thank you

PP

Hi,

does it work with these commands?

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export PERL_USE_UNSAFE_INC=1
/opt/otrs/bin/otrs.CheckModules.pl

- Roy

[pidilandia]

Ok, thanks, now it's works, but I hava another problem now.

When I try to connect to:

http://XXXX/otrs/index.pl

I receive the following screen attached.

[wurzel]

Hi,

it seems your webserver does not understand perl. You have to enable the perl interpreter.

Flo

[liquidxtc13]

Hi pidilandia,

as an addition to wurzel's answer, the following commands should do the trick:

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sudo apt-get update && sudo apt apt-get install libapache2-mod-perl

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sudo a2enmod perl

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sudo systemctl restart apache2

Of course you have to configure apache2 as explained in the documentation. But znuny acutally comes with a pre-configures config. I think it's called zzz.otrs.conf resp. zzz.znuny.conf

Hope this helps,
Cheers