I'm currently running OTRS 5 on CentOS + mod_perl + httpd + SeLinux enabled.
I have been getting permissions issues
if the user permissions are otrs:apache then it is able to write but the permissions change dynamically to apache:apache which raises the above error for files/dir under /opt/otrs/var/tmp/. and the selinux label for /opt/otrs/var/tmp is httpd_sys_rw_content_t recursivelyCan't write /opt/otrs/var/tmp/CacheFileStorable/User/4/3/43756e2a56122933ea501d9067d74c58
Currently, manually running a hardening script to change permissions back to otrs:apache
Also, due to permissions issue, I believe the recurring cron tasks are failing.
Just to mention otrs is a member of apache group
Any help is highly appreciated.
Thanks,
M.