I've set LinkObject::ViewMode to Complex. The tables for linked objects shows at the very bottom of AgentTicketZoom. Can I put that table more to the top? My users keep missing that it's there...
I would like to show linked tickets/FAQ items at the very top of the AgentTicketZoom window.
Can this be done please?
AgentTicketZoom layout change assitance (order)
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Re: AgentTicketZoom layout change assitance (order)
You could use https://opar.perl-services.de/dist/Move ... ects-6.0.1
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: AgentTicketZoom layout change assitance (order)
Thank you, that was definitly usefull.
I ended up adding a .js file to the webserver with the following code:
And I added the following to the AgentTicketZoom loader at the following config setting: Loader::Module::AgentTicketZoom###002-Ticket:
And uploaded the custom .js to:
I ended up adding a .js file to the webserver with the following code:
Code: Select all
var eElement = document.getElementsByClassName("ContentColumn")[0];
var WidgetTicketElement = document.getElementById('WidgetTicket');
if(WidgetTicketElement !== null){eElement.insertBefore(WidgetTicketElement, eElement.firstChild);}
var WidgetFAQElement = document.getElementById('WidgetFAQ');
if(WidgetFAQElement !== null){eElement.insertBefore(WidgetFAQElement, eElement.firstChild)};
Code: Select all
CUSTOM/agentzoomchange.js
Code: Select all
/opt/otrs/var/httpd/htdocs/js/CUSTOM/agentzoomchange.js