Problem: "Error deserializing data"

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charlin88
Znuny newbie
Posts: 5
Joined: 16 Oct 2020, 19:04
Znuny Version: 6.0.28
Real Name: Charles

Problem: "Error deserializing data"

Post by charlin88 »

Hi!

After restarting the server. The event log has shown the following error message:

"Error deserializing data: Magic number checking on storable string failed at /usr/lib/x86_64-linux-gnu/perl/5.24/Storable.pm line 426, at /opt/otrs/Kernel/System/Storable.pm line 116."


Can anybody help me?
skullz
Znuny superhero
Posts: 618
Joined: 24 Feb 2012, 03:58
Znuny Version: LTS and Features
Real Name: Mo Azfar
Location: Kuala Lumpur, MY
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Re: Problem: "Error deserializing data"

Post by skullz »

check for old module and update them.

To check , as otrs user, run

Code: Select all

bin/otrs.Console.pl Dev::Code::CPANAudit
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