Best practice to upgrade OTRS 5.x to znuny?

Moderator: crythias

Post Reply
hkais
Znuny expert
Posts: 280
Joined: 16 Apr 2016, 08:55
Znuny Version: see in post
Real Name: Hans
Contact:

Best practice to upgrade OTRS 5.x to znuny?

Post by hkais »

Hi there,

is there any best practice to switch to znuny LTS from lates OTRS 5.x?

best wishes
Elected 2022-06 as an IT Governance Portal Expert. The portal for Znuny, OTRS and OTOBO users
root
Administrator
Posts: 3934
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Best practice to upgrade OTRS 5.x to znuny?

Post by root »

hkais wrote: 20 Jun 2021, 13:02 is there any best practice to switch to znuny LTS from lates OTRS 5.x?
Hi,

It's the same like switching to OTRS 6.0.x, just another name. Follow these instructions: https://doc.znuny.org/doc/manual/admin/ ... ating.html

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
Post Reply