Open ticket only if ticketnumber clicked

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spark123
Znuny newbie
Posts: 29
Joined: 10 May 2021, 12:25
Znuny Version: 6.034
Real Name: Andreas

Open ticket only if ticketnumber clicked

Post by spark123 »

Hello everybody,

we are using znuny version 6.0.3.4. At the moment we are not able to copy any string in the ticket overview without opening the ticket right after that.

For example we want to copy an email adress. After that the ticket opens immediately.

So it would be nice top open the ticket only if the ticketnumber is clicked.

Has anybody an idea?

Thanks in advance.
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